Voice Mail Assessment

Voice Mail
Course Assessment

Please enter your name and the e-mail address(s) to which you would like your completed work to be sent.

Your Name :
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Additional e-mail address:
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Each question has a value of 20 points. Your score for the question will be indicated on the right.
You may go back and change your answer one time and still receive full credit. After that the question will be disabled and you will receive whatever score you have at that time.
When the test is complete, click the 'Score' button at the bottom to receive your final grade.

Question	Score
1. How long should your voice mail message last? 30 Seconds 45 Seconds 60 Seconds 90 Seconds
2. 80% of all new sales are made after the ____ contact. 3rd 4th 5th 6th
3. It is a good idea to get out of voice mail and speak to a live person whenever possible. True False
4. Check all that apply. If you get out of voice mail and talk to a person, you might ... Locate the prospect Determine the best time to call back Set a telephone appointment for later Talk to their boss and find out why they don't take your calls
5. Your voice mail commercial should include ... Your contact information A compelling business reason to call you back A time to reach you A time you will call them again An offer to buy lunch
Click the 'Score' button to the right to receive your final grade.

You may now print your responses using the File menu on your browser. You can send your responses to the e-mail addresses you specified earlier by pressing the Submit button below.


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