• Each question has a total value of 20 points. Your score for the question will be indicated on the right.
• You may go back and change your answer one time and still receive full credit. After that the question will be disabled and you will receive whatever score you have at that time.
• Be sure to click the "Score" button at the bottom of the test to total your final grade before submitting.

Question	Score
1. Customer service attitude is only needed by the people in the customer service department. True False
2. Learning activities include (Check all that apply): smart schools drag and drop listen and learn slip and slide
3. How many tries do you get for each test question? 1 2 3
4. To get a copy of the correct answers to this test, you could (Check all that apply): enter your email address above enter your supervisor's email address if you don't have one enter your home email address print this page - if you got them all correct
5. In order for your score to show up on your transcript you must: select the "Score" button and then the "Submit" button select the "Submit" button and then the "Score" button select just the "Score" button and the results are posted select just the "Submit" button and it will automatically total and post the score
Click the "Score" button to total your final grade before submitting.

You may now print your responses using the File menu on your browser or, send your responses to the e-mail addresses you specified earlier by pressing the submit button below.