IV. Central Sales Process
F. Refine interpersonal selling strategies

People have personality preferences that determine how they like to interact. Interacting according to their preferences expedites building trust and rapport.

In this popular course you will learn to identify how you and your prospects like to be treated. With this information you will be able to quickly select interaction styles that are in direct alignment with the prospect's personality.

The interaction strategies you will learn in this advanced course are essential to long-term relationship building.

Strengthen relationships quickly and easily. Works at work and at home.

Performance Objective: Identifies and reflects the critical decision making personality preferences that creates an atmosphere of harmony and avoid costly miscommunications.

Learn how to:

  1. Communicate and work well with people that have different personality styles

  2. Understand how to strategically interact with potentially conflicting personalities

  3. Match written communications with personality style preferences

  4. Match rapport building actions with personality style preferences

  5. Know when to focus on immediate or future benefits

  6. Know when to be a big picture visionary or have a detailed task orientation

  7. Know when to be realistic and practical and when to be conceptual

  8. Know when to schedule by events and when to schedule by time calendar

  9. Know when to be extra tactful and diplomatic and when to be forthright

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